1. What Are Cookies?

Cookies are small text files stored on your device (computer, tablet, or mobile phone) when you visit a website. They help the website remember your preferences and improve your browsing experience. Similar technologies include local storage and session storage.

2. Legal Basis

This Cookie Policy is issued in compliance with applicable personal data protection legislation, including Law No. 06/L-082 on Personal Data Protection of the Republic of Kosova and Law No. 9887 on Protection of Personal Data of the Republic of Albania, which require controllers to inform data subjects about the processing of their personal data, including through cookies and similar tracking technologies.

3. Data Controller

The data controller is EXBATT, with offices in Pristina, Kosova and Tirana, Albania. For any questions regarding this policy, you can contact us at info@exbatt.com.

4. Types of Cookies We Use

4.1 Essential Cookies (Strictly Necessary)

These cookies are strictly necessary for the website to function and cannot be switched off. They do not require your consent as they are essential for the services you have requested.

Cookie Name	Purpose	Duration	Type
exbatt-lang	Stores your language preference (English or Albanian)	Persistent	Local Storage
exbatt-cookie-consent	Records your cookie consent decision	Persistent	Local Storage
exbatt-cookie-preferences	Stores your cookie category preferences	Persistent	Local Storage
cf_clearance	Cloudflare Turnstile security verification for contact forms	Session	Cookie

4.2 Analytics, Tracking & Advertising Cookies

We do not currently use any analytics, tracking, or advertising cookies. We do not use Google Analytics, Facebook Pixel, or any similar third-party tracking technologies. If this changes in the future, we will update this policy and request your prior consent before activating such cookies.

5. Personal Data Collected During Your Visit

During your visit to our website, the following data may be automatically collected through standard web server operations:

IP address
Browser type and version
Operating system
Date and time of access
Pages visited and navigation patterns
Referring website URL
Device information and screen resolution

This data is processed on the legal basis of legitimate interest (ensuring website security and functionality) and is not used to identify individual users.

6. Your Consent

When you first visit our website, a cookie banner informs you about our use of cookies and asks for your consent. Essential cookies do not require consent as they are strictly necessary. For any non-essential cookies (if introduced in the future), we will obtain your prior, free, specific, informed, and unambiguous consent before placing them on your device, as required by applicable data protection legislation.

7. Your Rights

Under applicable data protection legislation, you have the following rights:

Right of access: to know what data we hold about you
Right to rectification: to correct inaccurate data
Right to erasure: to request deletion of your data
Right to restrict processing
Right to data portability
Right to object to processing
Right to withdraw consent at any time

You may also file a complaint with the relevant data protection authority: the Agency for Information and Privacy (AIP) in Kosova or the Information and Data Protection Commissioner in Albania.

8. Managing Cookies in Your Browser

You can control and delete cookies through your browser settings. Most browsers allow you to refuse or accept cookies, delete existing cookies, and set preferences for certain websites. Please note that disabling essential cookies may impact the functionality of our website.

9. Data Recipients

Data collected through essential cookies is processed only by EXBATT and our hosting provider. We do not share cookie data with any third parties for marketing or advertising purposes. The Cloudflare Turnstile service processes limited data solely for security verification purposes.

10. Policy Updates

We may update this Cookie Policy from time to time. Any changes will be posted on this page with a revised "Last updated" date. We encourage you to review this policy periodically.

11. Contact

For any questions about this Cookie Policy or to exercise your data protection rights, please contact us at:

EXBATT

Email: info@exbatt.com

Offices: Pristina, Kosova · Tirana, Albania